Welcome

These days, everyone’s a critic. For better or worse, customers posting reviews online is now a fact of life for most restaurants. Whilst it’s great to hear what your diners are thinking, most of our customers would like to have the chance to respond to negative criticism offline, and convert their amateur critics into raving fans. To channel more of your diners’ feedback directly to you, we are switching on our Livebookings Barometer Guest Feedback service for all UK restaurants free of charge in September. Read on for more information on how to ensure you don’t miss out on your first report!

Olivia Fitzgerald
Regional Director, UK & Ireland

Marketing tip

Are you brave enough to invite food bloggers for dinner?

When choosing a place to dine, it’s no longer just professional food critics who influence diners. In this digital age, foodies are able to blog about their culinary experiences - and the public listen. With 100s and even 1000s of followers, bloggers have the potential to generate lots of exposure for your restaurant. Read more on ways your restaurant can get involved.

Restaurant reservations from Facebook

Embedding our booking interface in a Facebook fan page is our latest innovation, broadening your scope for potential bookings. Read more on how to install Livebookings Direct on your Facebook page.

Feature in the restaurant industry's leading fundraising campaign

As an official supporter of Action Against Hunger, Livebookings will donate all cover fees from participating restaurants to the 'Fight Hunger - Eat Out' campaign. All you need to do is set up an offer.

'Fight Hunger - Eat Out' is taking place during September and October only, so now is the time to set up your offer and help those in need.

Events

Livebookings Academy

"Promotions Planning and Email Marketing: Create the Ultimate Campaign."

Time and Date: 09:00am - 12.00pm, 14th September 2010.
Cost: FREE

Topics include: email marketing, results, statistics, cost savings, and general best practice.

Livebookings Workshop

Due to popular demand, Livebookings are re-running the How to: Twitter Workshop.

Time and Date: 09:00am - 12.30pm, 22nd September 2010.
Cost: £199

Topics include: how to build and maintain a Twitter account, attract and retain followers and create attention grabbing campaigns.